How to Reset the NVR Password: A Simple Step-by-Step Guide
If you’ve forgotten the password to your NVR (Network Video Recorder), don’t panic. You’re not alone—it happens to many users. The good news? Resetting the password is usually straightforward if you follow the right steps.
In this guide, I’ll walk you through easy, beginner-friendly instructions to reset your NVR password, no technical jargon or stress included!
What You Need to Know Before Starting
Before we jump into the steps, here are a few important notes:
Every brand is a little different. While many NVRs follow similar processes, your exact steps might vary depending on the manufacturer (e.g., Hikvision, Dahua, Uniview, etc.).
You may need physical access. Some resets require you to be near the device.
You’ll likely need the serial number. This is often used to generate a reset code or file.
🔧 Method 1: Reset via the NVR Menu (If You Still Have Access)
If you still remember the old password or are logged in:
Go to the Main Menu of your NVR.
Navigate to System > Account or User Settings.
Select the user account (usually “admin”).
Click Modify Password.
Enter your old password, then type your new one.
Save and exit.
That’s it! Easy if you still have access.
Method 2: Reset via Security Questions (Some Models Only)
If you previously set up security questions:
On the login screen, click “Forgot Password”.
Answer the security questions.
Set a new password.
Tip: This method only works if the feature was enabled earlier.
Method 3: Reset via Reset Button (For NVRs With a Physical Button)
Some NVRs come with a reset button on the motherboard.
Power off the NVR.
Open the NVR casing carefully.
Locate the reset button (usually near the battery or motherboard).
Press and hold the button.
While holding, power on the NVR.
Keep holding the button for 10–15 seconds, then release.
The NVR should reboot and reset to factory settings (including the password).
Note: You’ll lose all settings. Use this only if necessary.
Method 4: Reset by Contacting Support (Using Serial Number)
If the above methods don’t work:
On the NVR login screen, note down the device’s serial number (you may need to click “Forgot Password” to see it).
Take a clear photo of the NVR label showing model and serial number.
Email the manufacturer’s technical support with:
Serial number
Photo of the device
Date and time shown on the NVR
Your request to reset the password
The company will usually send a reset file or temporary password.
Follow their instructions to apply the reset.
This may take a few hours or up to 24–48 hours depending on the brand.
Quick Tips to Avoid Getting Locked Out Again
Write down your new password and keep it safe.
Use a password manager if you tend to forget passwords.
If your NVR allows, set up a recovery email or security questions.
Regularly update your credentials, especially if others had access before.
Final Thoughts
Resetting your NVR password can seem frustrating, but with the right steps, it’s totally manageable. Whether you use the menu, a reset button, or contact support, you’ll be back in control of your security system in no time.
If you’re still stuck, leave a comment or reach out to your NVR brand’s tech support—they’re usually very helpful.
Want a brand-specific version of this guide (like Hikvision, Dahua, or Uniview)? Let me know and I can create that too!